Which Service Is Better Going Home From The Hospital Uber Or Lyft

Uber and Lyft Want to Take You to Your Medical Appointments Rideshare companies Uber and Lyft provide transportation services to airports, from restaurants, and to places throughout the state. At present, they're trying to help people make it to their doctors' appointments. Both companies have ventured into the non-emergency medical transportation (NEMT) space with Uber Wellness and Lyft Concierge. For patients who are firm-bound without transportation, or for those not well enough to drive themselves to medical appointments, Uber and Lyft – in conjunction with physicians and hospitals – could offer a existent solution.

A story in U.s.a. Today reports that Uber Health has partnered with 100 health intendance providers concluding yr to examination whether providing the ridesharing service would help decrease the number of no-shows for medical appointments. Soon afterwards, Lyft unveiled its partnership with medical records company Allscripts, through which their drivers volition exist able to serve an estimated 7 million patients through ii,500 hospitals and 180,000 physicians.

Information technology appears that patients are happy with these new services. A story in Health Affairs reported on the results of a 2017 pilot study betwixt Lyft and CareMore Health, which is a physician-endemic, physician-led integrated care deliver plan. The written report establish that Lyft'south on-time performance was 92%, compared to 74% for other providers. The average wait time for Lyft was 9.2 minutes, compared to sixteen.6 minutes for other providers. Patient satisfaction for patients using the Lyft service was high; 96% reported feeling "safe" or "very prophylactic" during their ride, and 98% reported being "satisfied" or "very satisfied" with the service, including the timeliness, cleanliness and professionalism of the driver.

Why would doctors work with rideshare companies?

Uber Health and Lyft Concierge partner with doctors and other healthcare providers, who then social club rides on behalf of their patients to and from the hospital or clinic. This can help ensure that their patients brand their follow-up appointments. On top of that, per U.s. Today, "In some cases, hospitals and doctors may become a higher insurance reimbursement charge per unit for a low level of readmissions, an incentive to arrive easier for patients to make their follow-up appointments." In other words, if patients attend their regular check-ups and follow-ups, they are less likely to be readmitted to a infirmary for emergency care.

Working with Uber and Lyft, so, serves a dual purpose: doctors get to run into their patients (which is expert for the patients), and they may be rewarded financially for doing so.

What are the limitations of using Uber and Lyft for medical transportation?

Lyft and Uber are only suited for able-bodied patients who can go from their home to the vehicle, and from their vehicle into the healthcare facility. Most vehicles are non designed for disabled people, or those who require wheelchair access. (Uber Wellness does provide wheelchair accessible vans in cities participating in their airplane pilot program including London, Toronto, Austin and Chicago.)

Furthermore, yous do not need to exist trained in any medical intendance to drive for Uber or Lyft. If a patient is experiencing an emergency medical situation – like a heart attack, for example – he or she would be safer in an ambulance, with trained emergency personnel. While it is true that a person could have a heart attack in an Uber under any other circumstances, nosotros should be concerned that some riders may believe themselves safer while traveling with Uber Health or Lyft Concierge. In truth, they are no safer than they would be in any other vehicle.

Finally, there is no difficult data to say that the programs are working. United states News reports that it is nevertheless unclear whether offering Uber or Lyft services to patients reduces the rate of missed appointments for nonemergency medical care. A recent clinical study involving 790 Due west Philadelphia patients on Medicaid. Half were assigned to receive Lyft transportation benefits, only researchers establish little divergence in the rate of missed appointments.

While Uber and Lyft drivers are background checked by their corresponding companies, they are not professional drivers. Anyone who is injured in an Uber or Lyft vehicle may take grounds for legal action to recover compensation for their injuries and other losses. An experienced South Carolina car crash lawyer from McGowan Hood & Felder will protect your legal rights after yous were injured because of someone else's negligence.

If you were injured in a collision with an Uber or Lyft vehicle, or sustained injuries while using their new healthcare transportation services, you could exist entitled to damages for those injuries. Delight call McGowan, Hood, Felder & Phillips, LLC, today at 803-327-7800 to schedule a free consultation, or fill out our contact course from any device.